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Ufone Jobs 13 May 2016

Ufone Jobs 13 May 2016: Ufone: This position plays a very important role in proactively monitoring all IT related services using different monitoring tools for IT facets. This position will monitor Operations of CRM/VAS applications, troubleshoot applications related problems, coordinating with end users, provide Level 1&2 support and engage in production rollout in such an optimized way that will benefit business to get timely and optimized resolution of problem.

  • Daily Operational Support of CRM-VAS Applications¬†WCMS Tickets resolutions from Business Units to maintain agreed SLA with in TAT. Unica Campaign/Interact Management monitoring
  • Middleware platform (Broker and BPM Monitoring and Operations), deployment of middleware build and testing of newly deployed builds. Implement Operational Plan and strategies
  • Monitoring of all the long running and short running processes of middleware through business activity monitoring and issue resolution on Level 1 to support business.
  • Automation of all the Operational day to day
  • Ensure Audit compliance through the implementation of controls as per policies. SOPs development, evidences are to preserve for audit compliance.
  • Raise changes to development team to incorporate in CRM echo systems as per business requirement. Deployment of new builds from IT-Software development team related to CRM

Desired Skills and Experience:

– Consulting teams to ensure operational excellence for the end product
– RDBMS knowledge
– Decision making skills
– Team Leading and player
– Very Good communication skills
– Analytical skills
– SQL Scripting
– Advanced Bash Scripting

Education (academic qualification/certification etc.)

  • Bachelor in Computer Science/ Web Sphere Technologies certifications
  • Knowledge of Database Technologies, fluent in SQL and Shell Programming

Relevant Experience(years) Fresh Graduate Apply

Ufone Jobs 13 May 2016

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