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Job Title: Head of Information Technology – Standard Chartered Modaraba
Grade: Grade: 7
REPORTS DIRECTLY TO: MD & CEO SCM
REPORTS INDIRECTLY TO: CRC HEAD & CFO
DIRECT REPORTS: Technical Analyst
Add value through IT to strategic direction, planning, budgeting and performance of the business in support of Managing Director and Chief Financial Officer. Drive the SCM business agenda – viz. technology projects, system enhancements, problem resolutions etc. Ascertain smooth and continuous running of SCM system including Applications, Procedures, Processes and People. Accountable for the technology service delivery – covering financials, risks, projects and BAU service management in the organization. The organization technology manager ensures – cost efficiency to meet budget targets, effective risk mitigation, co-ordinates / in some cases leads country roadmaps and continuous service improvement through strong organization and group engagement.
Key Roles and Responsibilities
Drive the SCM business agenda – viz. technology projects, system enhancements, problem resolutions etc. Add value through IT to strategic direction, planning, budgeting and performance of the business in support of Managing Director and Chief Financial Officer. Identify and recommend technology updates that will add value to the organization in terms of capability, performance and cost. Develop influential and trustworthy working relationship with other technology and business peer to communicate and achieve performance objective. -Value – add to various technologies streaming by timely and proper engagement and recommending appropriate solutions e.g. recommending enhancements, tuning, up gradation of system. Participate in Steering Committee, BORG, CORG meetings and/or working groups of major projects. Follow the transition process and manage production readiness of significant development.
Operations / System Support, Problem & Change Management
Manage the system setups of the SCM core system .i.e. Lease Management and Certificate of Musharika System and User Profiles (individually and by groups) for testing (and eventually copy to production), for access, input, approval, overrides and segregation of duties purposes.
Provide operation support to all SCM functions through resolving their queries and fulfilling MIS needs on ad-hoc basis. Ensure for timely support provided to the users for the application installed in Modaraba.
Ensure that high severity incidents/issues are resolved promptly by coordinating with SCB IT and ITSC. Perform root cause analysis for all high severity incidents and preventative actions are defined and implemented. Provide quality input into the post mortem process to enable IT deliver quality post mortems.
Process all RMS//VMS and Change requests in Remedy in timely manner and progress follow up for their timely implementation.
Compliance with IT Group Standards, SLAs & Audit Management.
Understand and ensure compliance with the SCBPL processes, standards, guidelines and project management frame work. Strict compliance of Group Standards in operations and self updated in due course.
Manage SLAs with SCBPL IT vendors to obtain high quality service for all business units of SCM. Be the central point of contact for any technology/systems Audits surrounding to ensure auditors are facilitated well and are satisfied.
Liaise with Internal and External Auditors for IT Audit preparation and the subsequent review for observation closure and future compliance. Comply with all IT Asset Management audit requirement.
Qualifications and Skills
KNOW HOW AND EXPERIENCE:
Graduate / Masters in IS disciplines
8-10 years post qualification hands on experience in the areas of (i) IT Management (ii) IT Risk Management (iii) Systems Support (iv) Change Management (v) Software Development and (vi) System Administration, preferably in Financial Sector of large no of networked users with Windows based ORACLE / SQL environment.
IT Management Techniques, IT & Operational Risk Management Methodology, System Development Methodology, System Administration tasks, and Database Administration, etc.
Basic practitioner to assume responsibility and listening to others. The ability to build strong working relationships at all levels within the organisation.
Ability to influence both business and technology in a constructive, fact driven way. Capacity to work under own initiative and under pressure, to deliver high quality work to tight deadline.
Ability to set goals, priorities and objectives.
Proven planning & problem solving.
DIMENSIONS:SCM’s business applications and repository, Operating Systems / Database / Development Tool / Utilities, Hardware.
How To Apply
You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:
– You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
– Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
– We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 – 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
The closing date for applications is 13/05/2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.