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Job Description: 1.This includes the OR process, coordination with all governance forums, like manco, CC-ORF, BORC BOD, CC-PGC etc. Also includes all coordination with regulators, compliance FCC etc. End to End Stakeholder Management for Commercial Client Segment
2.Managing the Country Commercial Client customer documentation & transactional controls function to ensure timely and robust checking of transactions and maintenance of sound operational controls to meet local / regulatory and internal requirements.
3.Supervision of CC Governance Structure (UORM):
Governance related QA
Group policy compliance
Operational framework: BORF
SAR / PEP / MEDD review
4.Supervision of Business Monitoring: Business monitoring and independent review
Ensure compliance to Group & local credit policies
Portfolio monitoring – bureau scrubs, turnover monitoring, NOC review
5.Ensure the Commercial Unit DOIs are periodically updated. Continuously review and improve operating procedures with the objective of achieving “best in class” productivity and efficiency standards in Commercial Clients
Proactively communicate with the Business Head and UORM on operational risk issues. Escalate significant risk & loss events to Business Head / UORM.
Design and implement documentation quality control measures and monitoring plans. Establish and maintain service standards in line with competitive benchmarks. Monitor performance against the standards and provide feedback
Qualifications & Skills: Minimum bachelors qualification.
How To Apply: You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:
– You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
– Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
– We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 – 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Closing Dates:The closing date for applications is 09/12/2014. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity & Inclusion:Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.