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Jobs in Maersk-Account Manager

Key Responsibilities
Sales process

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  • Manage the selling process to external customers, including pricing contract negotiations
  • Pro-actively search, qualify, develop and engage into new customer relationships
  • Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and strategies
  • Ensure full penetration into and mapping of customer’s organization
  • Seek to continuously improve customer satisfaction

Customer Relationships

  • Own the overall customer relationship for existing customers, as well as potential new customers
  • Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
  • Effectively handover to Customer Service, Operations, Finance etc for terms and conditions agreed with customers in their contracts

Post sales support

  • Actively engage Customer Service into the customer relationship to ensure customers know relevant contact points in case of service failures
  • Provide service support and claims resolution for extraordinary issues

Qualification:

  • Minimum Bachelors Degree with at least 1 -2 years of commercial experience
  • Strong result orientation
  • Excellent written and verbal Communication skills
  • Performance Mindset with preferred knowledge of sales processes
  • Customer Focus
  • Ability to work under very high pressure and targets

Apply:

Apply on Maersk Career Portal

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