IBM Jobs Business Operations Analyst

IBM Jobs Business Operations Analyst: Working for Business Operations in Pakistan, you will be responsible for supporting the business reporting, metrics and information needs across the Global Technology Services businesses. This role includes a complete ownership of reporting tools’ portfolio including their development, deployment and maintenance in line with customer needs whilst building on and strengthening a mutual relationship with our stakeholders.

Responsibilities

  • Executing and supporting the business management reporting, metrics and information needs across Global Technology Services’ businesses
  • Ownership of reporting tools’ portfolio including their development, deployment and maintenance in line with customer needs
  • Constantly building on and strengthening a mutual relationship with our clients
  • Assessing business problems or requests and formulating solutions focusing on improving performance and productivity
  • Designing and implementing elements and solutions that fulfill business management reporting by developing advanced functionality and deliverables
  • Consulting on best practices and implications of specific proposals including correct interpretation of user requirements resulting to development and design
  • Conferring with users / peers and continually focus on delivery of client value, keeping client satisfaction high and maintaining good communication with the client through to completion of each task
  • Responsible for providing assistance and training in all aspects of the reporting tools
  • Good data management and analysis skills, understanding the Business and ensuring the solutions offered meet customers’ needs

Requirements

  • Bachelor’s degree
  • At least 3 years experience in related area

IT Skills Required

  • Advanced MS Excel
  • Advanced MS Powerpoint

Language Skills Required

  • Fluent English

Soft Skills Required

  • Advanced communication skills (both written and spoken)
  • Adaptability & flexibility
  • Teamwork Required Technical and Professional Expertise

 

  • Atleast 3 years of experience in a related role
  • Previous experience as an Auditor or Financial Analyst is an advantage

Preferred Technical And Professional Experience

  • Atleast 5 years of experience in a related role
  • Previous experience as an Auditor or Financial Analyst is an advantage Apply

IBM Jobs Business Operations Analyst


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